Distance Sales Agreement and Pre-Information Form

Last updated: 15 Ekim 2026

This English text is a translation provided for convenience; the Turkish version is the binding one. If you have a question, write to us and we will answer in English.

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Draft text: company details have not been entered yet and the text has not had a legal review.

This text contains the pre-contract information and terms for Premium membership bought on xsatranc.com, under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation. By ticking the box at purchase you confirm that you have read and accept it.

1. Parties

Seller: [Şirket unvanı], [Açık adres]. Email: iletisim@xsatranc.com.
Buyer: the registered account holder making the purchase.

2. Product

XSatranç Premium membership: for the period bought (1 month = 30 days or 1 year = 365 days), all 100 lessons, unlimited puzzles and unlimited post-game analysis, special avatars and profile colour, and no ads. The product is digital content; there is no physical delivery.

3. Price and payment

The price is the amount, taxes included, shown on the Premium page and the payment page. Payment is taken once by card on the secure payment page of the payment institution iyzico; card details are not passed to the seller. There is no automatic renewal; membership ends when the period is over.

4. Performance

Premium features are enabled on the buyer's account as soon as payment is confirmed. Any remaining Premium time is extended.

5. Right of withdrawal

Under Art. 15/1-(ğ) of the Distance Contracts Regulation, there is no right of withdrawal for services performed instantly online and intangible goods delivered instantly. By approving immediate performance at purchase, the buyer accepts that there is no right of withdrawal. If Premium features are not enabled due to a technical problem, write to iletisim@xsatranc.com and the problem will be fixed or the fee refunded.

6. Invoice

The invoice is sent electronically to the email address on the buyer's account.

7. Complaints and disputes

Send complaints to iletisim@xsatranc.com or via the support page. Disputes are handled by the Consumer Arbitration Committees at the consumer's place of residence within the monetary limits set by the Ministry of Trade, and by Consumer Courts above them.

8. Effect

The buyer approves this text before going to the payment page; the contract is formed when payment is confirmed and is stored electronically.

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